Summary: This blog will help you to fix Thunderbird Import Export Tools NG is not working problem. Here we will discuss the possible way to solve the add-ons problem and get to know the what is the possible solution to solve the issue.
Thunderbird is a freeware desktop application that is used by many organisations. It has many advanced features and lets us access emails from almost all email server accounts. It will be helpful to access your emails without any internet connectivity.
However, with Thunderbird, there are various add-ons, one of them is ImportExportTools NG. It helps users to import MBXO file and export mailbox data into different file formats.
However, sometimes you can encounter an error – “Thunderbird Import Export Tools not working”. If you are also facing a similar situation, then this article is for you. Read the complete article and know the way to fix this error.
How to Fix Thunderbird Import Export Not Working Error
There can be various reasons you are facing this error. In this section, we will discuss some situations in which you will face the error and how to troubleshoot them.
Scenario 1: Using Import Export Tools NG Without Email Account Configuration
There can be a situation where users install and use the Ad-ons without configuring any webmail account with the Thunderbird application. To use the ImportExportTools NG, firstly you need to configure your email account with the email client. Once you add your mail account, you can use the tool without any issue.
If you are also in the same situation, first setup your webmail account, and then you will not face the “Thunderbird ImportExportTools NG is Not Working” error.
Scenario 2: New Thunderbird Version Installation
If you installed new updates of the Thunderbird email client, then you can face this grey-out error. In this case, it is best to remove the add-ons from your Thunderbird and reinstall the new ImportExportTools NG.
Even if, you don’t update your Thunderbird application, it is still recommended to reinstall the add-ons.
To do that follow the given instructions –
1. In Thunderbird, go to Tool >> Add-ons and Themes.
2. Under Manage Your Extension, you will find the ImportExportTools NG. Clcik on three dots and choose the Remove option.
3. A pop-up window will appear, click on the Remove button.
4. After that reinstall new ImportExportTools NG add-ons in Thunderbird.
Once you install it, you can use the extension and import or export MBOX data file. If still, you are facing the “Thunderbird ImportExportTools NG is not Working” error, then use the expert-recommended approach. To know about it, read the next section of the blog.
Best Solution To Fix – Thunderbird ImportExportTools NG is not Working Error
If you are yet not able to solve the error and urgently want to save your Thunderbird mailbox data, then you can use the automated tool for that. Try Xtraxtor Thunderbird Converter software on your Windows OS. The most pleasing part about using this tool is that it automatically locates the configured Thunderbird email client on your system and exports its emails. It is one of the best alternative to Thunderbird ImportExportTools NG. Along with that, it also gives you an option to select the email folder before converting them into different file formats.
Additionally, you can use this tool and import Thunderbird mailbox data to different webmail accounts or email clients. Along with that, you can convert Thunderbird emails to PST, CSV, PDF, and other file formats as well.
How to Use the Automated Tool To Save Thunderbird Emails
Follow the given instruction and perform the Import or Export of Thunderbird mailbox data.
Step 1. Install and Run Xtraxtor Thunderbird Converter Tool on your Windows.
Step 2. After that select Open >> Desktop Email Client >> Thunderbird >> Open Thunderbird Configured Account.
Step 3. Here you can view your emails and read them.
Step 4. Click on Export and choose from the given option (here we select PST format).
Step 5. Now you can select the email folders that you want to convert into PST format.
Step 6. Browse the targeted location and hit on the Save button.
Note: If you choose an email account, then enter your webmail account login details.
Done! Here your “Thunderbird Import Export Tool Not Working” error is fixed by using the third-party solution in a few simple steps.
Conclusion
ImportExportTools NG of Thunderbird is used to import or export email data file in/from Thunderbird. At some point in time user can face the error “Thunderbird Import Export Tool not Working”. In this blog, we discuss this issue and provide the best solutions to fix this error. If you are also facing the same error, then use any of the solutions mentioned in this write-up.